AMP instance manager does not start

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  • Last Post 2 weeks ago
OrionPax posted this 30 July 2020

Hi, I have AMP running on a windows10 pro box (release 1903, waiting for 2004) and wanted to change the existing minecraft instance to start as a service so i started the AMP instance manager.

The AMP instance nmanager stated that there was an update available so i downloaded it and installed it.

Now i can not start the instance manager anymore. The web environment however is still working and i can log in and use everything as far as i can see. The existing minecraft server is also working so no problems there.

I started windows taskmanager in detailed view to see what was going on. I can see the instance manager process starting when i start the application but it shuts down instantly.

So i went to eventviewer and there where several errors (Sorry, these are in Dutch):

application error:

    Naam van toepassing met fout: InstanceManager.exe, versie: 2.0.3.0, tijdstempel: 0x5f1820a8
Naam van module met fout: KERNELBASE.dll, versie: 10.0.18362.959, tijdstempel: 0x7b90c1b5
Uitzonderingscode: 0xe0434352
Foutmarge: 0x000000000003a799
Id van proces met fout: 0x2730
Starttijd van toepassing met fout: 0x01d666859157b6f0
Pad naar toepassing met fout: C:\Program Files\CubeCoders Limited\AMP\InstanceManager.exe
Pad naar module met fout: C:\WINDOWS\System32\KERNELBASE.dll
Rapport-id: 3dde6cb2-5057-4931-8461-87828afe1be5
Volledige pakketnaam met fout: 
Relatieve toepassings-id van pakket met fout: 

.NET runtime error

Toepassing: InstanceManager.exe
Framework-versie: v4.0.30319
Beschrijving: het proces is beƫindigd als gevolg van een onverwerkte uitzondering.
Uitzonderingsinformatie: System.MissingMethodException
   bij Installer.ViewModels.InstanceListVM..ctor(ModuleShared.ILogger, ModuleShared.IAuditLog, ModuleShared.IPlatformInfo)
   bij Installer.MainWindow..ctor()

Uitzonderingsinformatie: System.Windows.Markup.XamlParseException
   bij System.Windows.Markup.XamlReader.RewrapException(System.Exception, System.Xaml.IXamlLineInfo, System.Uri)
   bij System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri)
   bij System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri)
   bij System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean)
   bij System.Windows.Application.LoadBamlStreamWithSyncInfo(System.IO.Stream, System.Windows.Markup.ParserContext)
   bij System.Windows.Application.DoStartup()
   bij System.Windows.Application.<.ctor>b__1_0(System.Object)
   bij System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   bij System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   bij System.Windows.Threading.DispatcherOperation.InvokeImpl()
   bij MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   bij System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   bij System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   bij System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   bij MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   bij System.Windows.Threading.DispatcherOperation.Invoke()
   bij System.Windows.Threading.Dispatcher.ProcessQueue()
   bij System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   bij MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   bij MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   bij System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   bij System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   bij System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   bij MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   bij MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   bij System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   bij System.Windows.Application.RunDispatcher(System.Object)
   bij System.Windows.Application.RunInternal(System.Windows.Window)
   bij Installer.App.Main()

I just noticed that an update of the .net framework was installed: https://support.microsoft.com/en-us/help/4562900/kb4562900-cumulative-update-for-net-framework

could that be the problem?

Please help!

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OrionPax posted this 30 July 2020

I just reinstalled AMP completely and that solved the problem

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  • Dyngarynth
Mike posted this 31 July 2020

The correct way to fix this is to run the installer in 'Repair' mode then reboot.

OrionPax posted this 22 August 2020

that actually did not work. I had to reinstall....

Now after the update i have the same problem again :(

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  • Dyngarynth
Mike posted this 24 August 2020

Same applies again, repair the installation and reboot.

Dyngarynth posted this 4 weeks ago

I have the same problem after installing the update. Can't get it to fix itself by running the repair.

Mike posted this 4 weeks ago

It's important that you reboot immediately after running the repair without trying to start AMP again.

Dyngarynth posted this 2 weeks ago

I don't know, I must be restarting my computer wrong. No matter what I do the only way to make AMP run again after installing it is to completely uninstall everything and recreate all of my instances from scratch. I am currently discouraged from ever updating the instance manager again. It seems by your comments that it should be easy to do, however it is more difficult than that.

Mike posted this 2 weeks ago

You don't need to update the GUI, just the instances.

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