I'm running Windows 7 SP1
AMP Instance Manager file version: InstanceMangaer.exe - 22.214.171.124
The AMPSetup.exe file version: 1.00.0000 (I mention this only because I just downloaded it from the website yesterday to setup AMP but I don't see any versioning numbers on the website. Only "AMP Professional Beta")
When I open the AMP Instance Manager it opens up and asks me for my license key, which I put in. It then takes me to the Create Instance screen.
Immediately after I click the "Create Instance" button I get a box pop up that says Downloading and then it goes to Failed. Sometimes it happens so quickly I don't see the Downloading word where you see Failed in the image below.
I didn't see any logfiles. I checked here:
C:\Program Files\CubeCoders Limited\AMP Instance Manager
The second location had a "1-Minecraft" folder and a zip file named "AMPCache-1600". Both were empty.
I hope this is enough information to get started.
Thanks for your help!