click "Create Instance" and nothing happens

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  • Last Post 28 April 2021
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BlexyVR posted this 27 April 2021

When attempting to create any instance, I click "Create Instance" and literally nothing happens. I see no issues in the console for ADS or anything in audit log, in fact I see nothing

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  • justajeffy
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justajeffy posted this 27 April 2021

Same here. I came to post this same thing. Just did a fresh install (not previously installed) of AMP v2.1.1 on Linux Mint 20.1. It seems to be running fine, but some of the UI buttons don't do anything. Can't create new instance for any application. Also noticed that in the User Profile screen, if you click Mobile Login to bring up the QR code window, clicking the "Finish" button will not dismiss the window.

Have tried Chrome, Firefox, Brave and Edge (with and without extensions enabled) from my Windows 10 workstation, and also in Brave on the Linux localhost. Same problem in all cases.

justajeffy posted this 27 April 2021

Tried enabling debug logging, then install an instance of Minecraft. Log shows only this:

[17:15:42] [InstanceManager:mcadmin Debug] : Fetching metadata for Minecraft from /home/amp/.ampdata/instances/ADS01/Plugins/MinecraftModule/MinecraftModule.dll...

Still nothing happens in web gui.

Mike posted this 27 April 2021

Run ampinstmgr --nocache upgradeall as your amp user -- should take care of it.

Edit: Followed by CTRL+F5 to do a force reload.

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  • Got2xlr8
Got2xlr8 posted this 27 April 2021

I am having this issue as well,

OS Linux Platform Ubuntu 20.04.2 LTS System Type x86_64 Virtualization None Module ADSModule Loaded Plugins FileManagerPlugin, EmailSenderPlugin, WebRequestPlugin, LocalFileBackupPlugin, CommonCorePlugin Application Name AMP Application Version 2.1.1.0 Release Stream Release Build Date 27/04/2021 14:23 InstanceID 9bfcd7a2-06fa-41b7-a544-0519366db4c4 Last Executable /usr/bin/ldd Last Arguments --version Last Process ID 1215

Fresh Ubuntu 20 LTS install, Webmin Amp

HW: Dell Precision 690 2x Intel(R) Xeon(TM) CPU 3.20GHz(2C/4T) 8GB Ram 250Gb SSD

Mike posted this 27 April 2021

See the above instructions ^

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  • Got2xlr8
justajeffy posted this 27 April 2021

Run ampinstmgr --nocache upgradeall as your amp user -- should take care of it.

Much thanks. Looks like that worked. (After refreshing the browser with CTRL-F5)

Got2xlr8 posted this 27 April 2021

after running that command, restart AMP via the support panel, fixed me right up.

Brille102 posted this 27 April 2021

I still have the problem.

I entered the command in the console and pressed ctrl + F5.

Even a restart did not help.

Brille102 posted this 28 April 2021

I must say that i use a windows server 2016 system

Mike posted this 28 April 2021

Run through it again, for Windows machines an extra reboot may be required.

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