Failed to start Rust Instance

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technoob2k posted this 4 weeks ago

OS Name/Version: 64bit Ubuntu 18.04 on VMware 6 guest

Product Name/Version: AMP 1.8.0.2

Problem Description: Hi There, I can create a Rust Instance but when I attempt to manage it I get errors.

Excerpt from Rust01/AMP_Logs [18:56:02] [RemoteAMPAuth:Anonymous Activity] : Authentication success [18:56:03] [APIService:User Warning] : Returned exception from API call Core/GetAMPUsersSummary [18:56:03] [Core:User Error]      : [0] (ArgumentNullException) : Value cannot be null. Parameter name: source [18:56:03] [Core:User Error]      : at Linq.Enumerable.Select[TSource,TResult] (Collections.Generic.IEnumerable1[T] source, Func2[T,TResult] selector) at GSMyAdmin.WebServer.WebMethods.GetAMPUsersSummary () at GSMyAdmin.WebServer.WebAttributes.InvokeMethod (String MethodName, Newtonsoft.Json.Linq.JObject Data, m.Http.IHttpRequest request, ModuleShared.IWebSession Session, ModuleShared.WebMethodsBase MethodsClass, String RawRequest) at GSMyAdmin.WebServer.APIService.InvokeAPI (m.Http.IHttpRequest request, ModuleShared.IWebSession Session, Newtonsoft.Json.Linq.JObject Data, String RequestModule, String RequestMethod, String RawRequest)

Except from ADS01/AMP_Logs [18:56:02] [Auth:User Activity]   : Authentication success [18:56:03] [APIService:User@00d356a9-883f-4caa-b055-01ea828de90d Warning] : Returned exception from API call [18:56:03] [Core:User@00d356a9-883f-4caa-b055-01ea828de90d Error] : [0] (MissingMethodException) : No such web method 'GetAllAMPUserInfo' [18:56:03] [Core:User@00d356a9-883f-4caa-b055-01ea828de90d Error] : at GSMyAdmin.WebServer.WebAttributes.InvokeMethod (String MethodName, Newtonsoft.Json.Linq.JObject Data, m.Http.IHttpRequest request, ModuleShared.IWebSession Session, ModuleShared.WebMethodsBase MethodsClass, String RawRequest) at GSMyAdmin.WebServer.APIService.InvokeAPI (m.Http.IHttpRequest request, ModuleShared.IWebSession Session, Newtonsoft.Json.Linq.JObject Data, String RequestModule, String RequestMethod, String RawRequest)

I think the key info is; (MissingMethodException) : No such web method 'GetAllAMPUserInfo'

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Mike posted this 4 weeks ago

You've got mismatched AMP versions installed by the looks of it. Check all your instances are the same version and on the same release stream.

technoob2k posted this 4 weeks ago

Thanks Mike. I attempted to update previously but not as the instance user on Linux. Once I su - AMP I was able to update all instances.

Thanks Again.

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