Instances crash on startup

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  • Last Post 08 December 2018
sasquatch433 posted this 08 December 2018

OS Name/Version: Ubuntu 18.04

Product Name/Version:AMP Release "Hawking Starman" v1.6.12.2, built 03/12/2018 14:23

Problem Description: Instances Crash on Startup, No errors in Log files.

Steps to reproduce:Create instance, Start instance system says the instance starts. It will go green for a moment and then go to red again.

Actions taken to resolve so far: Created New installation of Ubuntu and reinstalled AMP. Checked to make sure all ports are open. AMP is running on Non-Root user (AMP). If I SSH into Ubuntu and start the instance with ampinstmgr and go to the IP:Port I will see the log in window for a moment then it disconnects again.

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Mike posted this 08 December 2018

Try starting the instance with ampinstmgr, do you get the same result?

sasquatch433 posted this 08 December 2018

I have tried that as well, it will say it has started but it will crash within a few seconds of starting. I have create multiple instances with different games, but all crash. ADS is the only one that stays up, I also attempted shutting down the ADS instance and making another one ADS02. Started that and created a instance but with the same results.

Mike posted this 08 December 2018

Sanity check, use ampinstmgr to reactivate the instances and see if they start up again.

Also you can do AMP_LOG_LEVEL=DEBUG ampinstmgr somecommandhere to get extra log output.

sasquatch433 posted this 08 December 2018

I attempted to reactivate the Instance but got and error that my license is invalid.

I got two license codes when I purchased and i tried them both. It is the one i used to activate AMP with.

Mike posted this 08 December 2018

Can you paste the exact error you got?

sasquatch433 posted this 08 December 2018

It wont let me submit the post with a URL in it so i will copy the txt.

AMP@GSM002:~$ ampinstmgr ReactivateInstance Minecraft01 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX

[Info] AMP Instance Manager v1.6.12.3 built 03/12/2018 21:30

[Info] Checking licence key...

[Info] Licence Type: McMyAdmin Professional

[Info] Current Usage: 1

[Info] Reactivating instance Minecraft01...

[12:03:01] [Core Info]            : Starting AMP version 1.6.12.2 (TN/SR6), built 03/12/2018 14:23

[12:03:01] [Core Info]            : Running in a QEMU KVM environment.

[12:03:01] [Core Warning]         : Current time zone is set to EST - Servers should ideally be UTC to avoid time-zone related issues

[12:03:01] [Core Info]            : OS: Linux / x86_64

[12:03:01] [Core Info]            : AMP Instance ID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

[12:03:02] [Core Info]            : Checking for AMP updates...

[12:03:03] [ModuleLoader Info]    : Loaded MinecraftModule version 1.0.0.3 by CubeCoders Limited

[12:03:03] [ModuleLoader Info]    : Loaded EmailSender version 1.0.0.0 by CubeCoders Limited

[12:03:04] [ModuleLoader Info]    : Loaded FileManager version 1.0.0.0 by CubeCoders Limited

[12:03:04] [ModuleLoader Info]    : Loaded PushBulletPlugin version 1.0.0.0 by CubeCoders Limited

[12:03:04] [ModuleLoader Info]    : Loaded LocalFileBackupPlugin version 1.0.0.0 by CubeCoders Limited

[12:03:04] [Core Info]            : Performing activation, please wait...

[12:03:05] [Core Error]           : This licence key cannot be used with this product.

[12:03:05] [Core Info]            : Failed to activate: Invalid Key

[12:03:05] [Core Info]            : -configonly specified or activation performed. Saving settings and shutting down.

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