Unable to Install ADS

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  • Last Post 3 weeks ago
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kkjackson41 posted this 3 weeks ago

OS Name/Version: Windows 10 version 1909

Product Name/Version: AMP 19.0.4

Problem Description: When attempting to create and download the ADS instance, after some waiting I get the error message saying "Unable to create instance - the core archive has failed to download or unpack"

Steps to reproduce:

  1. Attempted to install AMP on ubuntu on the same network
  2. Deleted ADS on windows and used the one on ubuntu
  3. Due to some problems with the PC, I stopped using the Ubuntu copy
  4. Attempted to reinstall ADS on windows

Actions taken to resolve so far: Tried to Reinstall AMP on windows

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Mike posted this 3 weeks ago

Delete the AMPCache-xxxx.zip files in the datastore directory.

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kkjackson41 posted this 3 weeks ago

Thank you very much!

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