User deletion failed

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  • Last Post 05 October 2020
  • Topic Is Solved
enixlin posted this 05 October 2020

OS Name/Version:Microsoft Windows 10 Professional

Product Name/Version:AMPService / 2.0.6.6

Problem Description:User deletion failed,This user cannot be deleted at this time. Users must be disabled before they can be deleted.

Steps to reproduce:

Step 1 enter image description here Step 2 enter image description here Step 3 enter image description here Please guide me the detailed process

Disable user option has no effect,When I log out of the control panel and log in again, this option is off enter image description here enter image description here enter image description here

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AbhorrentJoel posted this 05 October 2020

Did you disable the user as the panel says? Underneath the email input box, there is a toggle to disable the user.

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  • enixlin
enixlin posted this 05 October 2020

Disable user option has no effect,When I log out of the control panel and log in again, this option is off

AbhorrentJoel posted this 05 October 2020

Did you also click "Save Changes" once you disabled the user?

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  • enixlin
enixlin posted this 05 October 2020

Can already be deleted thank you

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