User deletion failed

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  • Last Post 3 weeks ago
  • Topic Is Solved
enixlin posted this 3 weeks ago

OS Name/Version:Microsoft Windows 10 Professional

Product Name/Version:AMPService / 2.0.6.6

Problem Description:User deletion failed,This user cannot be deleted at this time. Users must be disabled before they can be deleted.

Steps to reproduce:

Step 1 enter image description here Step 2 enter image description here Step 3 enter image description here Please guide me the detailed process

Disable user option has no effect,When I log out of the control panel and log in again, this option is off enter image description here enter image description here enter image description here

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AbhorrentJoel posted this 3 weeks ago

Did you disable the user as the panel says? Underneath the email input box, there is a toggle to disable the user.

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  • enixlin
enixlin posted this 3 weeks ago

Disable user option has no effect,When I log out of the control panel and log in again, this option is off

AbhorrentJoel posted this 3 weeks ago

Did you also click "Save Changes" once you disabled the user?

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  • enixlin
enixlin posted this 3 weeks ago

Can already be deleted thank you

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