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OS Name/Version: Windows 11 Proffesional
Product Name/Version: (Always use the full version number - not ‘Latest’) Currently running version 2.5.0.4 - 20240404.5
Problem Description: I am running a Palworld (modded) server that does not seem to launch. i have followed the guide posted in
Seemingly to no effect.
Trying to connect to the server just times out, and looking at the panel resources used, there is no way it even remotely is running the server.
I do want to note that this was basically after installing for the first time so if there are any amp specific config changes that needed to be made, they were not.
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Steps to reproduce:
Step 1 Installed AMP
Step 2 made sure i updated AMP properly
Step 3 Created palworld (modded) instance and let it download
Step 4 Stopped instance and updated it
Step 5 Set config to server settings, enabled multiplayer and set it to run via my ip vs 0.0.0.0
Actions taken to resolve so far: Followed the guide another user posted (linked above), other than that, i have stopped the server and have not messed with it any further.
EDIT, after installing git, i am able to get the console to produce output, however i am still unable to connect. The console outputs the following
Waiting for client config...OK
Waiting for user info...OK
app_update 2394010 validate
03:12:31
Update state (0x5) verifying install, progress: 0.00 (881 / 39271668)
03:12:33
Update state (0x5) verifying install, progress: 22.49 (605470296 / 2692343424)
03:12:35
Update state (0x5) verifying install, progress: 56.06 (1509342808 / 2692343424)
03:12:37
Update state (0x5) verifying install, progress: 87.18 (2347155032 / 2692343424)
03:12:38
Success! App '2394010' fully installed.
quit
CPID: 24172
Redirecting stderr to 'C:\AMPDatastore\Instances\Vealand01\palworld\logs\stderr.txt'
Logging directory: 'C:\AMPDatastore\Instances\Vealand01\palworld/logs'
03:12:39
[ 0%] Checking for available updates...
[----] Verifying installation...
Steam Console Client (c) Valve Corporation - version 1709846822
-- type 'quit' to exit --
03:12:40
Loading Steam API...OK
force_install_dir "2394010/Pal/Binaries/Win64"
03:12:41
Connecting anonymously to Steam Public...OK
Waiting for client config...OK
Waiting for user info...OK
app_update 1007 validate
03:12:42
Update state (0x5) verifying install, progress: 21.35 (9437184 / 44194776)
Success! App '1007' fully installed.
quit
Console
03:12:49
[2024.04.07-08.12.49:231][ 0]LogMemory: Platform Memory Stats for WindowsServer
[2024.04.07-08.12.49:231][ 0]LogMemory: Process Physical Memory: 250.81 MB used, 250.81 MB peak
[2024.04.07-08.12.49:231][ 0]LogMemory: Process Virtual Memory: 154.70 MB used, 154.70 MB peak
[2024.04.07-08.12.49:231][ 0]LogMemory: Physical Memory: 13998.38 MB used, 1776.77 MB free, 15775.14 MB total
[2024.04.07-08.12.49:231][ 0]LogMemory: Virtual Memory: 19099.07 MB used, 7940.08 MB free, 27039.14 MB total
03:12:50
[2024.04.07-08.12.50:053][ 0]steam.authhandler.enable = "true"
03:12:51
[2024.04.07-08.12.51:975][ 0]steam.authhandler.enable = "true"
03:13:58
[2024.04.07-08.13.58:037][ 0]LogMemory: Platform Memory Stats for WindowsServer
[2024.04.07-08.13.58:037][ 0]LogMemory: Process Physical Memory: 250.95 MB used, 250.95 MB peak
[2024.04.07-08.13.58:037][ 0]LogMemory: Process Virtual Memory: 154.76 MB used, 154.76 MB peak
[2024.04.07-08.13.58:037][ 0]LogMemory: Physical Memory: 13741.09 MB used, 2034.05 MB free, 15775.14 MB total
[2024.04.07-08.13.58:037][ 0]LogMemory: Virtual Memory: 19010.82 MB used, 8028.32 MB free, 27039.14 MB total
[2024.04.07-08.13.58:857][ 0]steam.authhandler.enable = "true"
03:14:00
[2024.04.07-08.14.00:999][ 0]steam.authhandler.enable = "true"
EDIT (again) i have noticed the query port is now red when trying to launch, but i am unable to forward it at the current moment due to my isps access portal being unavailable. will edit this post once complete if that was the reason behind the server not launching.
okay, i stopped the service, updated it to verify it was a clean slate and launched. then added through the file manager and unzipped, now it is doing the same thing, failed to launch. could not get a screengrab of the error code, and the console did not seem to have any details regarding this.
The copy of support tab is as follows, and i would like to apologize, i noticed im running enterprise and not professional.
Platform Windows 11 Enterprise
System Type x86_64
CPU Model AMD Ryzen 9 5900HS with Radeon Graphics
CPU Layout 1S/8C/16T
Installed RAM 15775
Virtualization None
Module GenericModule
Module Application Palworld
Loaded Plugins FileManagerPlugin, EmailSenderPlugin, WebRequestPlugin, LocalFileBackupPlugin, CommonCorePlugin
Application Name AMP
Application Version 2.5.0.4
Codename Callisto
Tools Version 2.5.0.4
Release Stream Mainline
Build Spec Release
Build Date 04/04/2024 18:29
InstanceID 31894ce4-c1b2-41d0-a83e-de5719c15ba7
Last Executable C:\AMPDatastore\Instances\Vealand01\palworld\2394010\Pal\Binaries\Win64\PalServer-Win64-Shipping-Cmd.exe
Last Arguments Pal -Port=8766 -QueryPort=27015 -RCONPort=25575 -MultiHome=192.168.1.97 -publicport=8766 -publicip=47.7.69.192 -players=32 -useperfthreads -NoAsyncLoadingThread -UseMultithreadForDS -stdout -FullStdOutLogOutput
Last Process ID 22080
(c) Microsoft Corporation. All rights reserved.
C:\Windows\System32>ampinstmgr downloadcppruntime
[Info] AMP Instance Manager v2.5.0.4 built 04/04/2024 18:29
[Info] Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[Info] Downloading latest Visual C++ Runtimes (64 bit)...
[##################################################] ETA 00:00:00 @24.84 MiB/sec
[Info] Download complete, installing runtime...
[Info] Another version is already installed.
[Info] Downloading latest Visual C++ Runtimes (32 bit)...
[##################################################] ETA 00:00:00 @53.74 MiB/sec
[Info] Download complete, installing runtime...
[Info] Another version is already installed.
[Info] Downloading latest DirectX Runtimes...
[##################################################] ETA 00:00:00 @943.9 KiB/sec
[Info] Download complete, installing runtime...
[Info] Installation Failed, return code -9
C:\Windows\System32>
I checked on a few things just to verify cause i saw the support code block said virtualization wasnt enabled. The virtualization setting in my bios is indeed enabled, and i do have hyperv enabled in the windows side of things. not sure if this is significant or not, but i wanted to check on that.